Licensed Texas mortgage servicer · NMLS 2904373Mon–Fri 9–5 CTSan Antonio, Texas
Riverstone Note ServicingRiverstone Note Servicing
  1. Home
  2. Services

One monthly fee. Every part of servicing a Texas note.

Payment posting, escrow, borrower service and IRS reporting on seller-financed and private notes — priced in full, up front.

The job

We run the day-to-day. You make the decisions.

We handle borrower contact, post payments, collect and pay escrow, send late notices and file the tax forms. You get a clean record of every loan, every month.

You stay the lender of record on every loan. We don’t buy notes, solicit your borrowers or sell your data. The relationship is yours; the paperwork is ours.

Signing loan documents at a desk
Included

What the $35 pays for.

No add-on menu for the basics. If it’s part of servicing a performing Texas note, it’s in the $35. Default and foreclosure support is a separate service, quoted on request.

  • Monthly payment collection — ACH, debit/credit card, check, online portal
  • Escrow for property taxes, hazard insurance and HOA dues
  • Borrower calls, letters and questions
  • Late-payment tracking and follow-up
  • Year-end Form 1098 and 1099 reporting
  • Monthly lender statements
  • Lender portal, open around the clock
  • Borrower payment portal
  • ACH disbursements to you
  • Payoff and reinstatement quotes
  • Insurance and tax tracking
Boarding

From documents to first payment.

Most loans are live in 5–10 business days. Pay the $50 rush fee and we commit to 48 hours.

  1. Send the file

    Submit the onboarding form with the note, deed of trust and payment history. The form lists exactly what we need.

  2. We set it up

    We check the file against the documents, build the loan in our system and email your lender-portal login when it’s live.

  3. Borrower hears from us

    A welcome letter with new payment instructions — or, if we’re taking over from another servicer, the required transfer notice.

Open Texas land for sale
A manufactured home on rural land
Note types

What we service — and what we don’t.

First-lien notes secured by Texas real estate.

ResidentialCommercialVacant landMobile / manufactured

We don’t take:

Wraparound mortgagesLoans delinquent at boardingOut-of-state property

A loan must be current on the day we board it. If it later falls behind, we send late notices as the note allows. Default and foreclosure support is available as a separate service, quoted on request.

Why lenders pick us

Small on purpose.

We’re a lean San Antonio shop. That’s the point — you deal with the people who service your note.

A person answers

Mon–Fri, 9:00 a.m.–5:00 p.m. Central. No offshore call center, no ticket queue.

Licensed & bonded

A licensed Texas mortgage servicer, NMLS 2904373 — registered with the Texas Department of Savings and Mortgage Lending.

Clean reporting

Portal access, monthly statements and year-end 1098/1099s so you always know where the money is.

Trust accounts

Client funds sit in FDIC-insured, reconciled trust accounts, kept apart from our operating money.

Questions

Services, answered.

What’s included for the monthly fee?

Payment collection and posting, lender disbursements, escrow for taxes, insurance and HOA dues, borrower letters and calls, late notices, monthly statements, the lender and borrower portals, payoff quotes and year-end 1098 / 1099-INT reporting.

Is default or foreclosure work included?

No. The monthly fee covers servicing a performing loan and routine late-payment follow-up. Default and foreclosure support is a separate service, quoted on request before any work begins.

How quickly can a note be boarded?

Five to ten business days once we have a complete file, or about 48 hours with the optional $50 rush.

Do you offer portfolio pricing?

The published rates are the starting point. For larger portfolios, such as a fund, family office or developer selling many lots, ask us and we’ll put volume terms in writing.

Am I locked into a term?

No minimum term. Give 60 days’ written notice to transfer out; the transfer fee is $75 per loan ($100 on shorter notice).

Move your Texas note to a servicer that picks up the phone.

$35 a month per note, $40 with escrow, $150 to set up. No contract — leave on 60 days’ notice.